Privacy Policy

Privacy Policy

This Privacy Policy explains how Naveed Ahmed Couture (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit our website, place an order, use our services, or communicate with us.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit our website or place an order, we may collect information that you provide directly to us, including:

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Order and purchase details

  • Payment and transaction information

  • Information provided when contacting our customer support

We may also automatically collect certain information when you use our website, such as your IP address, browser type, device information, pages visited, and general website usage information.

How We Use Your Information

We may use the information we collect to:

  • Process and fulfill your orders

  • Process payments and arrange deliveries

  • Communicate with you about your orders

  • Respond to your questions and customer service requests

  • Process returns, exchanges, and refunds

  • Improve our website, products, and services

  • Send promotional or marketing communications where permitted

  • Detect and prevent fraudulent or unauthorized activity

  • Comply with applicable legal and regulatory requirements

Payment Information

Payments made through our website may be processed by third-party payment providers. We do not necessarily store your complete payment card or banking information on our own systems.

Payment providers may collect and process your payment information according to their own privacy policies and security practices.

Cookies

Our website may use cookies and similar technologies to improve your browsing experience and provide essential website functionality.

Cookies may be used to:

  • Remember your preferences

  • Keep items in your shopping cart

  • Understand how visitors use our website

  • Improve website performance

  • Support marketing and advertising activities

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of our website.

Sharing Your Information

We may share your personal information with trusted third parties when necessary to provide our services. These may include:

  • Payment processing providers

  • Courier and delivery companies

  • Website hosting and technology providers

  • Customer support service providers

  • Analytics and marketing service providers

We only share information where reasonably necessary to process your orders, operate our website, provide services, or comply with legal requirements.

We do not sell your personal information for money.

Third-Party Links

Our website may contain links to third-party websites, social media platforms, or other services.

We are not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing the privacy policies of those websites before providing them with your personal information.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of your information.

Data Retention

We retain your personal information only for as long as reasonably necessary to provide our services, process your orders, maintain business records, resolve disputes, prevent fraud, and comply with applicable legal requirements.

Your Privacy Rights

Depending on applicable laws, you may have the right to:

  • Request access to the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal information where legally applicable

  • Opt out of receiving promotional communications

  • Withdraw consent where processing is based on consent

To exercise any applicable privacy rights, please contact us using the details provided below.

Marketing Communications

If you subscribe to our marketing communications, we may send you information about new products, promotions, offers, or other updates.

You can unsubscribe from promotional emails at any time by using the unsubscribe option included in the email or by contacting us directly.

Children's Privacy

Our website and services are not intended for children. We do not knowingly collect personal information from children.

If you believe that a child has provided us with personal information, please contact us so that we can take appropriate steps to remove the information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, or applicable legal requirements.

Any updates will be posted on this page. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Naveed Ahmed Couture
📍 Shop #7, Dolmen Center, Tariq Road, Karachi
📞 0302 1628333
✉️ naveedahmedcouture@gmail.com